Tour Leader Instructions

The Tour Leader area holds the confidential documents for your group. Only tour leaders use it.

1. Find your passcode

Your Tour Leader passcode is printed on the inside front cover (page 2) of your printed Tour Leader Handbook. If your Handbook was printed before this page was updated, the passcode is in your Tour Leader Welcome Kit. Gineth Cabello can text it to you on request.

Keep the passcode private. Do not share it with travelers.

2. Open the Tour Leader area

• Open the Concierge Hub with the address on your Welcome Kit or your QR card, or type the full address into your browser.
• Tap Tour Leaders.
• Type the passcode and tap Unlock.

3. What is inside

• The Tour Leader Handbook, as a searchable flip book and as a PDF.
• The Tour Leader Itinerary, for offline use.
• Day by Day Itinerary, one sheet for each day, with the contact list.
• The Rooming List and the Welcome Kit.
• Any confirmations and vouchers for your group.

4. Before you leave home

Test the passcode. Download the Tour Leader Handbook and Itinerary to your phone and check that they open with Wi-Fi turned off. Keep the printed Handbook with you every day; it does not need a battery.

5. Changes on the road

Text Gineth Cabello the same day for any change to the program, a no-show or a delay over 30 minutes, so the office records stay current. She posts announcements on the Concierge Hub.

If the passcode is not accepted, text Gineth Cabello before you call anyone else.